Contact Us

Contact us

Our Customer Services Team is your first point of contact for all enquiries to Victory Housing, whether you call, email, write or visit us one of our Customer Service Advisors will try and resolve your enquiry at that first point.  If your enquiry needs escalating to one of our Housing or Property specialists, the Advisor will take all the details and pass on the enquiry for you.



Call the Customer Services Team anytime on:

0330 123 1860 

(please note that we record all external inbound and outbound calls)

You can also contact our Customer Services Team via...


You can visit us at our office in North Walsham, which is open from Monday to Friday, 8:30am - 5.00pm each day, and closed on Bank Holidays, Saturdays and Sundays. It is best to make an appointment to help us give you a better service.

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Comments and Complaints

To send us your feedback, view our complaints fact sheet or to see our polices on complaints and discretionary payments please click here.

Press Enquiries

For Press Enquiries, please contact Andy Newman at Newman Associates PR on 01603 465636 or