Leaflets

Below you can find a list of all our Leaflets. If you are unable to view or download any of our leaflets, or if you would like any further information please do not hesitate to contact us on 0330 123 1860.

 

Animals in your home Asbestos a guide for tenants Community Learning Programme Complaints: Putting things right
Animals in your home Asbestos a guide for tenants Community Learning Programme Complaints: Putting things right

Download a copy of our Animals in your home leaflet here;

Keeping animals in your home May -2017.pdf [pdf] 174KB

Download a copy of our Asbestos; a guide for tenants leaflet here;

Asbestos a guide for tenants.pdf 269KB

Download a copy of our Community Learning Programme leaflet here;

 Community Learning Programme.pdf 277KB

Download a copy of our Complaints: Putting things right leaflet here;

 Complaints - Putting things right.pdf 149KB

 

Discretionary Payments Lettable Standard Living in your Victory home Living Independantly
Discretionary Payments Lettable Standard Living in your Victory home Living Independently

Download a copy of our Discretionary Payment leaflet here;

 Discretionary Paypment Fact Sheet.pdf 156KB

Download a copy of our Lettable Standard leaflet here;

Lettable Standard Leaflet.pdf 1MB

Download a copy of our Living in your Victory home leaflet here;

 Living in your Victory Home.pdf 317KB

Download a copy of our Living Independantly leaflet here;

Living Independently Leaflet.pdf 102KB

 

Preventing condensation and mould in your home Service Standards: what residents can expect What is domestic violence Your Five Year Fixed Term Tenancy explained
Preventing condensation and mould Service standards Domestic Violence Your five year fixed term tenancy explained

Download a copy of our Preventing condensation and mould in your home leaflet here;

Preventing condensation and mould in your home.pdf 73KB

Download a copy of our Service standards leaflet here;

Service Standards March 2017.pdf 373KB

Download a copy of our What is domestic violence leaflet here;

 What is domestic violence.pdf 385KB

Download a copy of our Your Five Year Fixed Term Tenancy explained leaflet here;

 Your Five Year Fixed Term Tenancy explained.pdf 93KB

 

Your Starter Tenancy explained Your rent and service charges explained - Shared owners and leaseholders Your rent and service charges explained - Tenants  
Starter tenancy explained Shared ownership explained rent1  

Download a copy of our Your Starter Tenacy explained leaflet here;

 Your Starter Tenancy explained.pdf 77KB

Download a copy of our Your rent and service charges explained - for Shared owners and leaseholders leaflet here;

   Your rent and service charges explained - Shared owners and leaseholders.pdf 267KB

Download a copy of our Your rent and service charges explained leaflet - Tenants here;

 Your rent and service charges explained - tenants.pdf 275KB