If you, or a member of your household, is permanently and substantially disabled you may be able to get equipment or have your home adapted. An assessment would have to be undertaken by Norfolk County Council (the Social Services authority) and a recommendation made.
In order to be assessed you need to contact one of the following;
If you (or the disabled household member) have an on-going condition and have been assessed recently by an Occupational Therapist you should contact this person in the first instance.
If you (or the disabled household member) have complex needs and need an assessment for help with personal care as well as equipment or adaptations you should contact the County Council on 0344 800 8020.
If you think that equipment will meet your (or the disabled household member’s) needs you should contact the County Council on 0344 800 8020.
If you think that your home needs to be adapted and there are no other needs that require an assessment you should contact the Integrated Housing Adaptations Team based at North Norfolk District Council on 01263 516060 unless the adaptation is for a disabled child in which case you should contact the County Council on 0344 800 8020.
Victory Housing Trust will help you to identify who you need to contact to get an assessment and will provide support to access appropriate services to meet your needs. We are also able to provide you with minor adaptations to your home, for example, fitting grab rails.
Please contact the Customer Services Team on 0330 123 1860 who will be happy to help you.