Your Repair Responsibilities

Our repairs service carries out thousands of repairs every year. However, not all repairs are Victory's responsibility. You should not ask us to carry out work that is your responsibility, and you will be charged for any work done as a result.

You are responsible for any damaged caused by you, your family or visitors. Everything listed in these tables is the tenant's responsibility. Please check these carefully before reporting a repair to use.

This is not a complete list of repairs that you are responsible for. If you are unsure, please contact us.

Inside the home

Outside the home

Services and utilities